Effortless Return, Refund & Exchange Process at Mayavi Nari

We want you to be completely satisfied with your purchase. If you’re not happy with your product for any reason, we’re here to help! Please read our policy carefully to understand your rights and our obligations regarding returns, refunds, and exchanges.

Eligibility for Returns

Time: You have 3 days from the date of delivery to initiate a return.

Condition of Items: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Proof of Purchase: A receipt or order confirmation is required to process your return.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at E-mail at support@mayavinari.com or Call/WhatsApp on (+91) 9933179119. For exchanges of different sizes, colors, or other product variations, please return the item and place a new order for the replacement.

How to Initiate a Return

Step 1: Contact our customer support at E-mail at support@mayavinari.com or Call/WhatsApp on (+91) 9933179119 or log in to your account and complete a return request form.

Step 2: Once your request is approved, you will receive detailed instructions on where to send the product.

Step 3: Pack the item securely, include proof of purchase, and ship it to the address provided.

Refunds Process

Approval Process: After receiving and inspecting your returned item, we will notify you whether your refund is approved or rejected. We aim to process returns within 2-5 days of receiving the item.

Refund Method: The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 7 working days to reflect in your account that you have used When purchased.

We will also refund the courier charges you incurred for returning the product. Your satisfaction is our priority, and we want to ensure you are not inconvenienced by any additional costs.

Track Your Return

During the return process, you can track the status of the product you sent to us using the tracking information provided by your chosen courier service. This way, you can stay updated on the return’s progress until it reaches our facility.

At Mayavi Nari, we value your trust and are dedicated to making the return and refund process as transparent and efficient as possible. Our customer support team is here to assist you every step of the way, ensuring that your shopping experience remains enjoyable and stress-free.

Thank you for choosing Mayavi Nari, and we appreciate your understanding and co-operation in our return and refund process. Your satisfaction is our top priority.

If you have any further questions or require assistance, please don’t hesitate to reach out to our customer support team: E-mail at support@mayavinari.com or Call/WhatsApp on (+91) 9933179119. We are here to assist you.

Contact Us

If you have any questions about our return, refund, or exchange policy, please contact us:

Email: support@mayavinari.com

Call/WhatsApp: (+91) 9933179119

Address: Bakchara, Baikara, Gaighata, North 24 Parganas, West Bengal – 743245